Public Works and Environmental Services

Fairfax County, Virginia

CONTACT INFORMATION: Our administrative offices are open 7:30 a.m. – 4 p.m., Mon - Fri

TTY 711

10635 West Drive
Fairfax, VA 22030

Chad Crawford,
Maintenance and Stormwater Mgmt

Report A Walkway Problem

To report a problem with a county walkway, or for a determination of who maintains a walkway, please fill out and submit the information below or call the Maintenance and Stormwater Management Division at 703-877-2800, TTY 711.

View an interactive map of Walkway Maintenance responsibilities. For additional information on the walkway system of sidewalks, trails and pedestrian bridges in Fairfax County, along with their associated steps, handrails, ADA ramps or signs, visit Walkways.

SNOW REMOVAL INFORMATION: Neither the state nor the county clears snow/ice from public walkways (sidewalks and trails). While not legally obligated, residents and businesses are asked to help keep sidewalks safe. They should, as soon as feasible, clear snow off the sidewalks in front of their property so that all pedestrians, especially school children, those with disabilities and the elderly, may walk securely. Homeowner associations may require members of their communities to clear walkways abutting their property. Please contact your association or property manager for further information.

Walkway Problem Report Form



Contact information is necessary in case we require additional information about the problem and so that we may provide a follow-up response.

Please indicate how you would prefer to be contacted:

Fairfax Virtual Assistant